Quotes are valid for 30 days unless otherwise stated. Pricing may change if site conditions, contamination level, water access, accessibility, property condition, or service requirements differ from the original estimate.

Approval of a quote, scheduling service, payment of a deposit, electronic acceptance, verbal authorization, or allowing work to proceed constitutes full acceptance of these terms and conditions.

","TEXT_IMAGE_NONE","label","link","image",{"_171":195,"_196":197,"_55":198},"https://d13cw1lxlociqy.cloudfront.net/nsjlpdulaet3vjn11t82lmqh4sov","altText","Person pressure washing a sunny backyard patio with plants and outdoor furniture.","WebsiteCustomImage","NzY5MTI5MA==","MEDIA RELEASE","

The customer grants H2WhOa Exterior Cleaning permission to photograph and video the property before, during, and after service for documentation, training, quality control, advertising, social media, and marketing purposes, provided no sensitive personal information is intentionally disclosed.

",{"_171":195,"_196":197,"_55":198},"NzY5MTI4OQ==","WARRANTIES","

H2WhOa Exterior Cleaning does not guarantee complete removal of all stains, discoloration, oxidation, rust, tiger-striping, grease, oil, artillery fungus, sap, red clay, hard water stains, or surface imperfections. No express or implied warranties are provided beyond workmanship performed using reasonable industry-standard procedures. Any concerns regarding workmanship must be reported within 24 hours of service completion.

",{"_171":207,"_196":208,"_55":198},"https://d13cw1lxlociqy.cloudfront.net/cffbmhdyo04ii8xg7i2e95r364j8","Person pressure washing a wet pavement with a hose, wearing protective clothing, near buildings and greenery.","NzY5MTI4OA==","LIMITATION OF LIABILITY","

To the fullest extent permitted by law, H2WhOa Exterior Cleaning’s total liability for any claim related to services performed shall be strictly limited to the amount actually paid for the specific service giving rise to the claim. Under no circumstances shall H2WhOa Exterior Cleaning be liable for indirect, incidental, special, consequential, punitive, or speculative damages including loss of property value, business interruption, water intrusion, staining visibility, cosmetic variations, or conditions revealed during cleaning.

",{"_171":195,"_196":197,"_55":198},"NzY5MTI4Nw==","PAYMENT TERMS, INTEREST & COLLECTIONS","

Payment is due in full immediately upon invoicing unless otherwise agreed in writing. Any unpaid balance shall accrue interest at a rate of 5% per day beginning the day after invoice issuance until paid in full.

The customer agrees to pay all collection costs, attorney fees, court costs, chargeback fees, administrative expenses, and recovery expenses incurred in collecting unpaid balances.

Deposits are non-refundable if the customer cancels, breaches the agreement, denies access, or prevents completion of scheduled services after scheduling, preparation, labor allocation, chemical preparation, or travel has occurred.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4Ng==","SCHEDULING, ACCESS & WEATHER","

Scheduling is weather-dependent and may be adjusted due to rain, wind, temperature, equipment issues, safety concerns, supplier delays, or circumstances outside of our control. Weather conditions alone do not automatically constitute cancellation, and all scheduling determinations are made at the discretion of H2WhOa Exterior Cleaning.

Customers are responsible for ensuring access to the property at the scheduled service time. Missed appointments, same-day cancellations, inaccessible work areas, unavailable utilities, locked gates, blocked driveways, restrained pets, or preventable delays may result in

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4NQ==","WINDOWS & GLASS NOTICE","

Window cleaning is not included unless specifically listed in writing. Water spotting, mineral deposits, oxidation exposure around frames, failed seals, scratches, hard water stains, fabrication debris scratches, or pre-existing glass defects may become more visible after cleaning. H2WhOa Exterior Cleaning is not responsible for failed seals, scratched glass, mineral staining, water spotting, or pre-existing imperfections in windows or glass surfaces.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4NA==","RESULTS DISCLAIMER","

Organic staining such as mold, mildew, algae, dirt, pollen, and surface buildup are treated and cleaned to the best practical extent possible. Specialty stains including artillery fungus, tree sap, rust, red clay, grease, oil, irrigation stains, battery acid, paint, tannin stains, efflorescence, oxidation, and hard water stains may not fully remove and may require additional specialty treatments at additional cost.

Some stains, shadows, discoloration, oxidation patterns, tiger-striping, embedded contamination, paint loss, aggregate exposure, or uneven appearance may remain due to permanent surface damage, age, oxidation, or prior wear. Cleaning may reveal contrast between cleaned and uncleaned areas or expose imperfections not previously visible.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4Mw==","ELECTRICAL, WATER INTRUSION & DRAINAGE NOTICE ","

The customer is responsible for ensuring all electrical outlets, fixtures, cameras, doorbells, lights, fans, switches, exterior appliances, and wiring are properly sealed, covered, and weather-rated. H2WhOa Exterior Cleaning is not responsible for damage caused by faulty, exposed, improperly sealed, or non-weatherproof electrical components.

The customer understands that exterior cleaning uses water and detergents around doors, windows, vents, siding, roofing, masonry, and other exterior surfaces. H2WhOa Exterior Cleaning is not responsible for water intrusion caused by failed seals, poor construction, open windows, worn caulking, improperly installed materials, or pre-existing defects.

The customer is responsible for notifying H2WhOa Exterior Cleaning of known drainage problems. H2WhOa Exterior Cleaning is not responsible for flooding, pooling, drain backup, staining migration, or runoff issues caused by clogged, blocked, undersized, or defective drainage systems.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4Mg==","PLANTS, LANDSCAPING & OUTDOOR ITEMS","

H2WhOa Exterior Cleaning takes reasonable steps to protect landscaping, plants, grass, and outdoor surfaces through rinsing, dilution, and careful application when appropriate. However, the customer understands that exterior cleaning chemicals, runoff, overspray, heat, pre-existing plant health, poor drainage, or sensitive vegetation may cause temporary or permanent plant stress, discoloration, or damage.

The customer is responsible for notifying H2WhOa Exterior Cleaning of any delicate, rare, newly planted, poorly rooted, or high-value landscaping before service begins.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI4MQ==","PRE-EXISTING CONDITIONS","

Exterior cleaning may reveal, expose, or worsen pre-existing conditions including oxidation, fading, loose paint, peeling paint, worn caulking, failed window seals, cracked siding, damaged screens, broken glass, wood rot, deteriorated mortar, etched concrete, defective construction, improper installation, loose gutters, unsecured fixtures, prior repairs, hidden damage, drainage issues, or moisture intrusion.

H2WhOa Exterior Cleaning is not responsible for damage, leaks, discoloration, staining, surface failure, water intrusion, or material failure related to aged, defective, oxidized, deteriorated, loose, improperly installed, or previously damaged surfaces.

",{"_171":195,"_196":197,"_55":198},"NzY5MTI4MA==","CHEMICAL DISCLOSURE & SURFACE REACTION NOTICE","

Professional exterior cleaning may involve the use of bleach-based solutions, sodium hydroxide, degreasers, surfactants, rust removers, oxidation removers, and other cleaning agents. While reasonable care is taken to properly dilute, apply, rinse, and neutralize chemicals, certain surfaces may react unpredictably due to age, oxidation, improper installation, sun exposure, manufacturing defects, previous repairs, poor maintenance, moisture intrusion, or pre-existing deterioration.

Possible reactions may include, but are not limited to oxidation exposure, uneven oxidation appearance, paint fading, paint chipping, paint peeling, etched concrete, aggregate exposure, discoloration, tiger-striping, wand marks, water spotting, mineral staining, seal failure visibility, glass scratches, wood fuzzing, raised grain, wood discoloration, stain removal, uneven wood tone, streaking, runoff marks, or uneven appearance.

The customer acknowledges these risks are inherent to exterior cleaning and do not constitute negligence, damage, incomplete service, or unsatisfactory workmanship when reasonable industry-standard procedures are followed.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI3OQ==","WATER SUPPLY & DELIVERY FEES","

Customers are responsible for providing adequate on-site water access sufficient to complete the scheduled services unless otherwise agreed in writing. If water flow, pressure, volume, or accessibility is inadequate for safe and effective operation, H2WhOa Exterior Cleaning may arrange off-site water sourcing or transport water to the property.

Additional charges for transported or delivered water shall begin at a minimum of $100 per tank/load delivered, plus any applicable labor, travel, fill-up, permit, hydrant meter, waiting, or supplier-related costs associated with obtaining and transporting water to the job site.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI3OA==","CUSTOMER RESPONSIBILITIES","

The customer agrees to ensure all windows, doors, vents, fixtures, outlets, and openings are properly shut, sealed, and weather-tight prior to service. The customer is responsible for removing or securing furniture, decorations, grills, rugs, cushions, planters, vehicles, fragile items, holiday decor, pet items, and personal belongings from all work areas.

Children, pets, and bystanders must remain away from work areas during service and for a minimum of 24 hours after completion. The customer must provide clear access to the property and functioning water and electrical access at no additional charge unless otherwise agreed in writing.

The customer must notify H2WhOa Exterior Cleaning of any known leaks, oxidation, failing paint, loose materials, damaged seals, sensitive surfaces, electrical issues, drainage issues, or pre-existing defects prior to service.

H2WhOa Exterior Cleaning is not responsible for moving furniture, decorations, grills, vehicles, pet items, or personal property unless specifically agreed upon in writing.

Time spent moving items, clearing work areas, cleaning animal feces or hazardous waste, waiting for access, or delays caused by unavailable utilities, locked gates, blocked driveways, vehicles, pets, or inaccessible areas may result in additional charges beginning at a minimum of $50.

",{"_171":207,"_196":208,"_55":198},"NzY5MTI3Nw==","SCOPE OF SERVICES ","

All services are exterior-only unless otherwise specified in writing. Services are limited to the items specifically listed on the quote, estimate, invoice, or written agreement. Any additional work requested, required, or discovered on site may result in additional charges.

Soft washing uses low-pressure application methods and professional-grade detergents designed to remove organic growth, dirt, algae, mildew, and surface buildup. Certain surfaces may require specialty chemicals including, but not limited to, sodium hypochlorite, sodium hydroxide, degreasers, surfactants, rust removers, oxidation removers, and other professional cleaning agents depending on the condition of the property.

Detergents and cleaning agents are not intended for interior use or enclosed spaces unless specifically agreed upon in writing. Any enclosed-area or interior rinsing requires the customer to remove all furniture, electronics, valuables, personal belongings, and obstructions prior to service.

",{"_171":195,"_196":197,"_55":198},"NzY5MDg2OA==","Contract ","

By approving a quote, scheduling service, paying a deposit, electronically accepting an estimate, verbally authorizing work, or allowing work to proceed, the customer authorizes H2WhOa Exterior Cleaning to perform the listed services and agrees to the following terms and conditions.

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Terms and conditions

Contract

SCOPE OF SERVICES

CUSTOMER RESPONSIBILITIES

WATER SUPPLY & DELIVERY FEES

CHEMICAL DISCLOSURE & SURFACE REACTION NOTICE

PRE-EXISTING CONDITIONS

PLANTS, LANDSCAPING & OUTDOOR ITEMS

ELECTRICAL, WATER INTRUSION & DRAINAGE NOTICE

RESULTS DISCLAIMER

WINDOWS & GLASS NOTICE

SCHEDULING, ACCESS & WEATHER

PAYMENT TERMS, INTEREST & COLLECTIONS

LIMITATION OF LIABILITY

WARRANTIES

MEDIA RELEASE

QUOTE VALIDITY & ACCEPTANCE